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Get quick answers to the most common questions about using Bankcrypt — from security and payments to crypto features and account setup.

FAQ

Get quick answers to the most common questions about using Bankcrypt — from security and payments to crypto features and account setup.

What is BankCrypt?

BankCrypt is a digital banking platform combining traditional banking features with cryptocurrency services—offering users both fiat accounts (e.g., USD, EUR, BDT) and integrated crypto wallets in one secure app.

What can I do with a BankCrypt account?

  • Open a fiat checking/savings account

  • Buy, hold, transfer, and swap major cryptocurrencies

  • Convert between crypto and fiat instantly

  • Pay bills and make online purchases using fiat or cryptocurrencies

  • Earn interest on crypto holdings depending on product availability

How secure is BankCrypt?

Security is a top priority:

  • Two-factor authentication (2FA)

  • Cold storage for the majority of crypto assets

  • Encryption of sensitive data at rest and in transit

  • Regulatory compliance, depending on jurisdiction

How do I deposit and withdraw funds?

  • Fiat deposit: via bank transfer (SWIFT/SEPA/Nagad, etc.)

  • Fiat withdrawal: to linked bank accounts or debit cards

  • Crypto deposit: send via blockchain to your BankCrypt crypto wallet

  • Crypto withdrawal: send assets to an external wallet

How do I buy or sell cryptocurrency?

  • Navigate to the Crypto section of the app

  • Choose the crypto you want to buy or sell

  • Enter amount and confirm — conversion happens instantly (subject to fees and market rates)

What are the fees?

  • Exchange fees: usually a small percentage per trade

  • Deposit/withdrawal fees: vary depending on method (e.g., crypto network fees, bank charges)

  • Account fees: typically none for basic fiat accounts
    Refer to BankCrypt’s fee schedule in-app or on the website for details.

Is BankCrypt regulated?

Yes. BankCrypt operates under the appropriate financial regulations in each region, including KYC and AML compliance policies. Licensing depends on the user’s country.

What does crypto coverage protect?

BankCrypt typically insures on-platform crypto holdings through:

Cold-storage insurance policies

Limited FDIC or equivalent deposit insurance for fiat balances, subject to local jurisdiction

Yes. You can integrate with:

  • DeFi apps and crypto services

  • Recurring billing using crypto wallets

  • External bank accounts via API or Open Banking

How do I get started?

  • Download the BankCrypt app or visit the website

  • Sign up with email or mobile number

  • Complete KYC verification by uploading ID and proof of address

  • Fund your fiat or crypto wallet

  • Start transacting, swapping, or earning

Get Started